FAQ

What are the delivery charges for orders from the Online Shop?

Most items from our shop come with FREE shipping. If your order happens to contain a shipping charge it will be visible on your check out page before you make a purchase.

Which payment methods are accepted in the Online Shop?

There are several payment options available. Most types of credit cards and PayPal will be accepted at checkout.

How long will delivery take?

Processing can take up to 72 hours. Shipping may be 7 to 45 business days after your item has been shipped. All shipments being sent to a different country must clear customs first, which may delay delivery. If items are detained by Customs, due to country policies, the buyer is responsible for clearance of the detained items. Check your county's custom policies before your order is placed in case you are unsure.

The following cases should be taken into consideration regarding shipping times:

  • Weight and dimensions of a package
  • Place of Dispatch. We use several fulfillment centers and may source your item.
  • Destination
  • Freight company
  • Busy periods such as Christmas may result in longer shipping times.

We track all orders so you have nothing to worry about.

However, please understand this is an estimate. The shipping speed is outside our control and is dependent on each individual courier company.

Is my data protected?

All of your information is protected by the top security procedures online today. We have a Positive SSL certificate attached to our domain which encrypts all data to and from our site with up to 256-bits.

What exactly happens after ordering?

Your order is processed and double checked by management, It is then shipped and tracked every step of the way to you.

Do I receive an invoice for my order?

After you place your order you will receive an e-mail from us with your order details. This e-mail serves as your receipt, please keep it for your records.

Do you offer discounts?

Yes, simply join our Newsletter below and we will provide updates and special exclusive offers.